Terms of Service

Last updated: 08/07/2020

From everyone at Pondr, thank you for using our product! We want you to be working on your best ideas. Below are our Terms of Service, which outline a lot of legal goodies.


By accessing the website at https://runpondr.com/, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Use license

Permission is granted for limited, non-transferable, non-sublicensable, revocable permission to access Pondr for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on Pondr's website;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by vat any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Payments and cancellations

For our basic (free) version of Pondr, we do not ask you for any credit card information, nor do we charge you anything. For our Pro plan that offers a free tiral, we outline the length of the trial when you sign up. After the trial period, you will need to provide your credit card in advance to continue using the service. If you do not make a payment in time, your account will be suspended until a payment is made.

If you are upgrading from a basic (free) plan to a pro (paid) plan, we will charge your card immediately and your billing cycle starts on the day of upgrade. For other upgrades or downgrades in plan level, the new rate starts from the next billing cycle. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. Where required, we will collect those taxes on behalf of the taxing authority and remit those taxes to taxing authorities.

You are soley responsible for canceling your account. Cancellation is simple, we provide a simple no-questions-asked link in the settings of each team. If you need help with your cancellation, please contact our support team. All of your content will be inaccessible from the Services immediately upon cancellation. Within 30 days, all content will be permanently deleted from active systems and logs. Within 60 days, all content will be permanently deleted from our backups. We cannot recover this information once it has been permanently deleted. If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately, and you will not be charged again. We do not automatically prorate unused time in the last billing cycle.

Content ownership

The names, look, and feel of Pondr are copyright© to the Company. All rights reserved. We claim no intellectual property rights over the material you provide to the Services. All materials uploaded remain yours.


The materials on Pondr's website are provided on an 'as is' basis. Pondr makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Pondr does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.


In no event shall Pondr or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Pondr 's website, even if Pondr or a Pondr authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials

The materials appearing on Pondr's website could include technical, typographical, or photographic errors. Pondr does not warrant that any of the materials on its website are accurate, complete or current. Pondr may make changes to the materials contained on its website at any time without notice. However Pondr does not make any commitment to update the materials.


Pondr has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Pondr of the site. Use of any such linked website is at the user's own risk.


Pondr may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Vancouver, British Columbia, Canada and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Contact us

For more information about our terms of service, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@runpondr.com or by mail using the details provided below:

201 - 3053 Edgemont Blvd., North Vancouver, BC, V7R 2N5, Canada

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